All orders are usually shipped within 1–3 days.
Orders placed before 23:00 are processed and begin shipping the same day.
We also offer free gift packaging and a complimentary gift card on all orders placed before midnight. The gift card provides a 15–30% discount on your next order.
Your order will also include a discount card from our second brand, Icon Stadium.
Tracking information will be provided via email once your order has been shipped. You’ll also receive future order updates via email through our new tracking update system, or you can track your order anytime on our tracking page here.
Please note that we currently do not ship to Africa, certain Asian countries, North America, or the European regions of the Isle of Man and Montenegro.
We offer free shipping on all orders placed before midnight.
You can expect your parcel to arrive within the estimated delivery times listed below, starting from the moment your order is shipped:
Please note: We are not responsible for any customs clearance delays or customs fees associated with your purchase. Customs fees are usually required in the UAE, Indonesia, and Slovenia.
If the address provided at checkout was incorrect and the order was shipped to that address, we cannot offer a refund for the item. However, we can resend your order once the package returns to us. Please note that reshipping requires an additional 4–7 days for processing, and delivery will follow the same estimated timeframe as the original shipment. We can resend the order only if no chargebacks, disputes, or claims have been submitted against the original purchase.
During promotional periods, order processing and shipping times may be slightly longer due to high order volumes. You will be notified via email regarding any updates to your order.
If your package arrives damaged, please contact us as soon as possible at infofootlv@gmail.com, please attach a photo of the damaged items. Our team will assist you with your package and reply within 24 hours.