Privacy Policy

FOOTLV operates this website and provides all related services. Our store is hosted on Shopify, which offers a secure platform for online payments and transactions.

This Privacy Policy explains how we use your information when you visit our website, place an order, or contact our support team. We only collect the details needed to process orders, deliver products, and provide customer support.

Your personal information is handled securely. We do not sell or misuse your data, and we never store your card details. All payments are processed through trusted, secure payment providers.

By using our website, you agree to this Privacy Policy.

Personal Information We Collect

We collect personal information only when needed to operate our store and fulfill your orders. This may include your name, contact details, shipping and billing address, email, phone number, order details, and payment confirmation. 

We do not store full credit or debit card numbers — all payments are processed securely by trusted payment providers.

Personal Information Sources

We collect personal information from a variety of sources in order to provide and operate our services. We may collect information directly from you, for example when you create an account, make a purchase, contact us, submit information through forms, or otherwise interact with our website. We also collect information automatically through your use of the Services, including data received from your device or browser when you visit our site, interact with pages or features, or when cookies and similar tracking technologies are used. In addition, we may receive information from service providers who assist in operating our store, processing payments, delivering orders, hosting data or providing analytical tools on our behalf. We may also collect information from partners or third parties, where permitted by law, for purposes such as payment processing, fraud prevention, fulfillment support, analytics and marketing.

How We Use Your Personal Information

Your information is used only to:

  • process and deliver your orders

  • provide customer support

  • handle returns and exchanges

  • improve your shopping experience

  • communicate with you about your order

We may send marketing messages only where permitted, and you can opt out at any time.

Sharing Your Information

We only share personal information with trusted service providers (such as Shopify, payment processors, shipping partners, and analytics tools) when necessary to operate our store.

Relationship with Shopify

Our store is powered by Shopify. Shopify provides a secure platform for payments, hosting, and checkout. Your payment details are handled securely by Shopify and its approved payment providers.

Data Security

We take reasonable security measures to protect your personal information. We work with trusted platforms and providers to keep your data protected.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to manage your communication preferences.

International Data Transfers

Your information may be processed or stored outside your country, including outside the EU or UK. When this happens, we ensure appropriate safeguards are in place.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@footlv.store.