Returns & Refunds

Thank you for your purchase! We hope you’re happy with your order. However, if you’re not completely satisfied, we offer a 14-day return policy on all orders.

Return Period

You can return your order within 14 days of receiving your package.

Return Conditions

All items must be in their original condition, unwashed and with all tags attached.

Exchanges

We don’t offer direct exchanges. If you wish to exchange an item, you can only return your order for a refund.

Cancellations

Cancellations aren’t possible after an order is placed.
You can still modify your order within 24 hours by emailing us at infofootlv@gmail.com

Damaged or Defective Items

If your item arrives damaged, please contact us at infofootlv@gmail.com. We can send a free replacement or provide a refund, based on your preference.

Return Costs

Returns are at the customer’s own expense.

If you have any other questions, feel free to contact us at infofootlv@gmail.com. Our team replies to all messages within 24 hours.