Returns & Refunds

Thank you for your purchase! We hope you’re happy with your order. If for any reason you’re not satisfied, you can easily return or exchange your item.

Return Period

United States: 30-days
Europe & rest of the world: 14-days

The return period starts from the day you receive your package.

Return Conditions

All items must have tags attached.

Exchanges

If you wish to exchange an item, please contact our support team at info@footlv.store and we’ll help you with the process.

Cancellations

Orders cannot be canceled once placed, but you may still modify your size, patches, name selection, or other details within 24 hours by emailing us.

Damaged or Defective Items

If your item arrives damaged or defective, please email us and we’ll arrange a refund or free replacement.

Return Costs

Return shipping costs are the customer’s responsibility.

Return Address Information

Customers must return items to one of the designated return locations shared by us.

These may include:

1 Toll Drive
Altona North, VIC 3025
Australia

or

1309 Coffeen Avenue, STE 1200
Sheridan, Wyoming 82801
United States

Please do not send returns to any address not provided by our support team.

If you have any additional questions, please email us at info@footlv.store. Our support team replies within 24 hours.